*****NOTICE TO OUR CUSTOMERS*****
Next week Downeast will be undergoing a server changeover. All of our in-house hardware is moving to a hosted environment. This is a positive change for us as it ensures that our systems will be backed up at regular intervals, be in a secure environment, and stay 'up' or online 99% of the time. What will this mean for you? Once complete, it should be relatively transparent and nothing should change in how you use our website.
The schedule is as follows:
Thursday, May 5th - at the close of business, 6 PM, our systems will be shut down and backed up. At this point the website we will unavailable.
Friday, May 6th - Sunday, May 8th - in-house testing, website will remain unavailable while we ensure the systems are working properly.
Monday, May 9th - website will be available again
We have been testing this process along the way, but cannot promise that you won't experience any hiccups.
If you do experience any issues with the website starting Monday, May 9th, please contact me directly at email@example.com. Please include steps you took to get the error, a screenshot of the error/issue, which browser you are using and any other pertinent information. I will do my best to address everything as quickly as possible.
Please stay tuned to this page for any updates to the process.
Thanks for your patience as we complete this migration.
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Downeast Has a Quick Order Pad To Help You To Input Your Store's Orders Quickly.
See This Video Tutorial: Quick Order Pad Video Tutorial For More Information.
*****NEW***** FREIGHT POLICY
$475 - $999 FREE FREIGHT UPS GROUND WITH THE NORMAL EXCEPTIONS OF BICYCLES, CHILD SEATS, HITCH RACKS, TRAIL-A-BIKES, TRAILERS, STROLLERS, AND PARKING RACKS WITHIN THE CONTINENTAL US, EXCLUDING ISLANDS AND TERRITORIES.
$1000 OR MORE FREE FREIGHT UPS GROUND WITH THE EXCEPTION OF BICYCLES WITHIN THE CONTINENTAL US, EXCLUDING ISLANDS AND TERRITORIES.
ORDERS SUBMITTED WITHIN 30 MINUTES OF EACH OTHER WILL BE SHIPPED TOGETHER WHENEVER POSSIBLE AND WILL BE TOTALLED TOWARDS THE FREE FREIGHT ALLOWANCE. MULTIPLE ORDERS SUBMITTED GREATER THAN 30 MINUTES APART WILL SHIP SEPARATELY