About Us

ABOUT US

Downeast Bicycle Specialists is a full service bicycle parts and accessories distributor servicing independent bicycle dealers throughout the United States. Our annual catalog features thousands of items from over 100 manufacturers around the world. We offer same day shipping, competitive pricing, free freight, group and kit programs, and online ordering. We can ship with 1 to 3 day delivery anywhere in the continental United States and we have one of the highest fill rates in the industry. Our knowledgeable and friendly staff are all cycling enthusiasts. Most have extensive shop experience and can answer just about any technical question thrown at them. We support the bicycle industry and the sport we love through national and local advocacy groups.

HISTORY

Downeast Bicycle Specialists was started in 1982 by Dave Kinsman and Steve Pucci as a part time business. Beginning with a few boxes of bike parts in a chicken coop heated by a wood stove, a one page price sheet, and inventory kept in a notebook, Downeast grew steadily over the next 17 years by providing New England dealers with superior customer service. In 1999 Downeast was acquired by Doug Moore, an active cyclist with extensive business experience in the hardware industry. Since 1999 growth has continued and today we are the top regional distributor in the Northeast and have active accounts in all 50 states.

INDUSTRY RECOGNITION

In 2002 the National Bicycle Dealers Association (NBDA) rated bicycle parts and accessory distributors throughout the country. Criteria included availability/timeliness, accuracy of order, warranty service, sales rep support, loyalty to IBD's, profitability to store, marketing support and depth of product line. Out of 21 national and regional distributors, Downeast had the highest average score. Check out the complete results at the NBDA's web site, www.nbda.com. We are proud of this achievement and are dedicated to continuing our focus on outstanding customer service to the independent bicycle dealer.


P.O. Box 226 Porter Road | Fryeburg, ME 04037 | Customer Service: (207)-935-4242 / (800)-242-1043 | Fax: (207)-935-4881 / (800)-704-0879
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